We understand that choosing an eldercare centre comes with many questions.
Below are some of the most common questions families ask us.
If you don’t find what you’re looking for, our team is always happy to help.
Before admission, we conduct a basic care assessment to understand your loved one’s:
This helps us recommend the most suitable care arrangement.
Yes.
Families are welcome to visit our centers by appointment to see the environment and speak with our care team.
Yes, subject to availability.
Short-term or trial stays may be suitable for:
Visiting is generally by appointment to ensure a calm environment for residents.
Please WhatsApp us to arrange a suitable time.
Our team communicates in English, Chinese, and Malay, depending on the centre and staff availability.
Yes.
Residents receive daily home-style meals, prepared with balance and comfort in mind.
Dietary considerations are discussed during assessment where possible.
Safety is part of our daily routine:
We believe in open communication.
Families may receive updates when necessary and are encouraged to stay in contact with our care team.
We provide basic care support and monitoring.
Medical treatments, specialist care, or hospital visits are arranged separately when required.
Pricing depends on:
All fees are explained clearly before admission.
Once care is confirmed, our team will guide you on:
Simply:
💬 WhatsApp us
📝 Care assessment
📍 Visit (if needed)
✅ Admission arrangement
💬 WhatsApp us anytime
📍 Centre visits available by appointment